Nazakate is committed to delivering your jewellery safely, beautifully, and on time. Once your order is placed, our team carefully prepares, checks, and packs each item to protect it during delivery. Processing times may vary depending on product availability, order volume, weekends, holidays, or promotional periods. Customers will receive order updates through the contact details provided during checkout.
Shipping charges, delivery time, and available courier options may vary based on your location. Estimated delivery times are provided as a guide only and may be affected by courier delays, weather conditions, public holidays, customs procedures, or incorrect shipping information. Nazakate is not responsible for delays caused by third-party delivery services, but we will always try to support customers with tracking and delivery updates.
Please ensure your full name, address, phone number, and email are correct before confirming your order. If a parcel is returned due to incorrect information or failed delivery attempts, additional shipping fees may apply.
If your order arrives damaged or incorrect, contact us at hello@nazakate.com within 7 days with photos and order details. Nazakate aims to provide a secure, reliable, and premium online jewellery shopping experience for every customer.
